Seller Requirements & Guidelines
Review our seller standards, shipping commitments, and platform policies. All sellers must adhere to these guidelines to maintain a trusted marketplace.
Card Ownership & Authenticity
- You must physically own all cards you list for sale. Selling cards you don't possess is strictly prohibited.
- All cards must be authentic and accurately described. Misrepresenting card condition, grading, or authenticity will result in account suspension.
- You are responsible for the condition and authenticity of your items. Any disputes regarding card quality will be reviewed based on your listing description and photos.
- Items determined to be counterfeit or inauthentic may not be returned to the seller. Misprint reserves the right to retain suspected counterfeit items for verification purposes and may work with authorities or grading companies as needed.
Shipping & Fulfillment Commitment
- Ship within 2 business days of a confirmed sale. Delayed shipping impacts buyer experience and your seller rating.
- Use appropriate packaging to protect cards during transit. For graded cards, use protective sleeves and rigid mailers.
- Always provide tracking information within 2 business days of receiving an orderOrders without tracking after 4 business days are automatically refunded to the buyer (sellers can request one 2-day extension)
- Consider insurance for high-value items. Misprint is not responsible for lost or damaged items during shipping.
Order Commitment, Cancellations & No-Ship Penalties
When you sell a card on Misprint, you are making a binding commitment to ship that exact card to the buyer at the agreed price.
- You must ship within 2 business days of a confirmed sale and provide tracking within 4 business days.
- Orders without tracking after 4 business days may be automatically canceled and refunded to the buyer and treated as a seller-initiated cancellation.
To keep the marketplace reliable for buyers, Misprint may, at our discretion, take action when sellers fail to fulfill orders, including:
- Reducing or removing seller level / listing limits
- Temporarily pausing your ability to list or sell
- Holding or offsetting payouts to cover refunds and buyer credits
- Charging a no-ship / ghosting cancellation fee equal to the greater of $10 USD or 10% of the order total, deducted from current or future payouts
- Suspending or permanently closing your seller account in cases of repeated flaking, ghosting on sales, abuse, or fraud
We generally reserve monetary penalties for repeated, high-value, clearly avoidable no-ship behavior, or ghosting on sales (for example, not shipping and not responding to Misprint or buyer messages). In many of these cases, Misprint issues store credit or discounts to affected buyers as an apology, and any no-ship fees collected help offset those goodwill costs so we can continue supporting buyers without raising fees for good sellers.
By selling on Misprint, you authorize Misprint to deduct any such fees, refunds, or adjustments from your pending or future payouts.
Fee Structure & Payouts
Our Industry-Low Fees
- Platform commission: 7% of the sale price (compared to 10-15% on other marketplaces)
- Payment processing: 3% + $0.30 per transaction
- Shipping fees: $2.50 base fee per seller + $2.50 per graded/sealed item (passed on to you). Raw singles have no additional per-item fee.
- No listing fees: Unlike other platforms, we never charge to list your cards
Seller Level System
Your seller level determines listing limits and grows as you complete orders:
- Level 1: 50 listings, $2,500 total value, $1,000 per item
- Level 2: 250 listings, $10,000 total value, $2,500 per item
- Level 3+: Higher limits as you deliver more orders
Payout Schedule
- Payouts are processed weekly on Mondays for delivered orders from the previous week
- Fast 1-4 business day transfers to your connected Stripe account
Our Bid/Ask Trading System
Misprint uses a sophisticated bid/ask system similar to stock exchanges, providing better price discovery and more efficient trading for Pokémon cards.
How It Works:
- Place an Ask: List your card at your desired price with detailed photos and condition notes
- Receive Bids: Buyers can offer lower prices. You choose to accept, decline, or wait for better offers
- Sell Now: Instantly sell to the highest existing bidder at market price
- Automatic Matching: If you list at or below an existing bid, your card sells immediately to the highest bidder
Your Seller Tools:
- Order Book Dashboard: Manage all your active asks and pending orders in one place
- Card Scanner: Quickly list PSA graded cards by scanning the label
- Price Analytics: View market data and recent sales to set competitive prices
- Sales Tracking: Monitor your performance and seller level progress
Account & Payment Setup
- Sellers must operate from within the United States (excluding Alaska). We currently do not support sellers or buyers from Alaska or international locations.
- You must connect a Stripe account to receive payouts. This includes identity verification required by Stripe.
- Maintain accurate contact information and respond promptly to buyer inquiries or support requests.
- Review our Return Policy and Shipping Guidelines for complete terms.
Related Resources
Return & Refund Policy: Understand return eligibility and refund procedures
Shipping Policy: Learn about delivery timeframes and packaging requirements
Seller Levels: View detailed fee structure and level progression
Seller's Guide: Complete guide to selling on Misprint
Legal Terms & Seller Agreement
By listing items for sale on Misprint, you agree to be bound by the following terms and conditions. These terms supplement the seller requirements outlined above and form a legally binding agreement between you and Misprint.
Platform Role & Limited Agency
Misprint provides a platform for independent sellers to list and sell items to buyers. Misprint does not act as an agent for either buyers or sellers, except for the limited purpose of receiving, holding, and disbursing payments on behalf of sellers.
Payment received by Misprint from a buyer, on your behalf, satisfies the buyer's obligation to make payment to you in the amount received. This applies regardless of whether Misprint actually settles such payment to you. If Misprint does not make a payment to you as described in this agreement, your recourse is against Misprint only, not against the buyer.
Right to Update Terms
Misprint may modify these Seller Guidelines, legal terms, or any related policies at any time. Changes become effective when posted to the site. Continuing to sell items on Misprint after an update constitutes your acceptance of the revised terms. It is your responsibility to review changes and decide whether to continue using the platform.
Risk of Loss & Proof of Shipment
Sellers bear all risk of loss or damage for items until valid delivery confirmation is shown. Misprint may refund the buyer and reverse payout to the seller if an item is lost, misdelivered, or damaged in transit without sufficient tracking or insurance coverage.
If you fail to fulfill an order in accordance with the order information and shipping requirements provided, you bear the risk of fraud or loss for such orders. Misprint reserves the right to seek reimbursement from you if we decide to reimburse the buyer, provide a refund because you cannot promptly deliver the goods, discover erroneous or duplicate transactions, or receive a chargeback from a buyer's payment provider.
Buyer Data Confidentiality
Sellers must keep buyer information confidential and use it only to fulfill orders placed on Misprint. You may not share, sell, rent, or distribute buyer information to third parties for any purposes unrelated to completing the transaction.
Sharing or using buyer data for marketing, solicitation, or off-platform communication is strictly prohibited. Any buyer information must be stored securely where unauthorized individuals cannot access it.
Prohibition on Off-Platform Transactions
Sellers may not attempt to circumvent the marketplace sales process or direct buyers to transact outside of Misprint. This includes but is not limited to marketing materials included in shipped orders, custom packing slips, links, or messages that prompt users to visit external websites or complete transactions elsewhere. Any attempt to divert marketplace customers away from the platform is prohibited.
Termination & Withholding Rights
Misprint reserves the right to suspend or terminate any seller account at its discretion for policy violations, risk concerns, or any reason, with or without notice. We may also limit accounts to a certain number of transactions within a given time period.
Misprint may withhold or offset payouts to cover potential chargebacks, refunds, buyer disputes, or other amounts owed. We reserve the right to manage risks by imposing transaction limits, placing holds on funds, canceling transactions, or refusing service. Upon termination, Misprint may offset against any payments an amount adequate to cover chargebacks, refunds, or adjustments for up to 90 days following termination.
Return & Refund Compliance
Sellers must comply with Misprint's Return & Refund Policy in effect at the time of the order. In most cases, sellers are responsible for return shipping costs and may be required to generate prepaid return labels within the requested timeframe.
Misprint may deduct refund amounts from future payouts or withhold funds if a seller fails to provide timely resolution. Refunds and adjustments will be routed through Misprint, and we may offset such payments against amounts to be remitted to the seller or seek reimbursement via any authorized means.
If an issue arises with an order after the seller has already been paid out, we may deduct from future payouts or charge sellers directly to cover refunds, buyer credits, or other adjustments. By selling on Misprint, you authorize us to recover such costs through any available means.
Dispute Resolution
Buyers and sellers are expected to work together on resolving disputes. However, Misprint may, at its discretion, mediate disputes between buyers and sellers. While providing such assistance, Misprint may apply full or partial refunds, request returns, or take other actions to resolve disagreements. Misprint's determination in resolving such disputes is final and binding on both parties.
Taxes
Sellers are responsible for any income or other taxes resulting from sales on Misprint. Misprint collects and remits sales tax on transactions as required by law, but sellers remain responsible for income tax reporting and payment.
Misprint may provide 1099-K or other tax forms as required by law, but does not provide tax, legal, or accounting advice. Please consult a tax professional with questions regarding your tax obligations.
Agreement Acknowledgment
By listing items for sale on Misprint, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions in this Seller Policy, including the Legal Terms & Seller Agreement outlined above.
Questions About Selling?
If you have any questions about our seller policies or need help getting started, contact our support team at support@misprint.com.
This Seller Policy & Agreement was last updated on November 5, 2025.