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Seller Help Center
Find answers to your questions about selling Pokemon cards on Misprint, including fees, listings, payments, and more.
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Packaging Guidelines
Complete packaging guidelines for raw cards, graded slabs, and sealed products.
View GuidelinesSeller Requirements & Policy
Review complete seller guidelines, authenticity requirements, and platform policies.
View PolicyTax Reporting
Export your transaction history as a CSV file for easy tax preparation and record keeping.
Learn moreSeller Guides
Becoming a Seller on Misprint
To become a seller on Misprint, you need to apply for a seller account. Our application process helps ensure quality control and maintain trust in our marketplace.
Application Process
- Create a regular Misprint account if you don't already have one
- Go to the Become A Seller page
- Complete the application form with your information
- Accept the seller terms and conditions
- Submit your application for review
- Once approved (typically within 1-2 business days), you can start listing cards
Creating Listings
Creating detailed, accurate listings helps your cards sell faster and reduces the likelihood of returns or disputes.
How to Create a Listing
- Go to your Seller Dashboard
- Click on “Create Listing” or use our Scanner for graded cards
- Select the card from our database
- Specify the condition, grading (if applicable), and other details
- Take clear photos from multiple angles
- Set your asking price
- Review and publish your listing
Using the Order Book & Bid/Ask System
Misprint uses a bid/ask system similar to stock exchanges. This system allows for more efficient trading and better price discovery for Pokemon cards. You can view all of your current asks (listings) and manage incoming bids in the Order Book.
Selling Through Our Bid/Ask System
Creating an Ask
An “ask” is your listing price — what you're willing to sell your card for. Think of it like, what's your asking price! When you list a card, you're creating an ask in the system that buyers can purchase immediately.
Receiving Bids
Buyers can place bids below your asking price. You'll be notified of these bids and can choose to accept, decline, or wait for a better offer.
Selling Now
If there are existing bids for your card, you can choose to “Sell Now” to the highest bidder, completing the transaction immediately.
Click the image to view a live example of our bid/ask system
How Price Matching Works
The system automatically matches compatible bids and asks:
- If you list a card (create an ask) at or below an existing bid price, your card will automatically sell to the highest matching bidder.
- If a buyer places a bid at or above your asking price, your card will automatically sell to that bidder.
- The price chart helps you set competitive prices by showing recent sales trends.
Order Book Features
- Create an Ask: List your card at your desired price with options for PSA/BGS/CGC graded cards or raw/sealed products.
- Manage Active Listings: View and update your current asks, adjust prices, or remove listings.
- Review Bids: See all bids on your cards and choose to accept or decline each offer.
- Sell Now: View existing bids for cards you own and sell immediately at the highest bid price.
- Transaction History: Track all your completed sales, with detailed analytics on your performance.
Using the Card Scanner
Our Card Scanner allows you to quickly list PSA graded cards by scanning the label. This saves time and ensures accurate listings.
How to Use the Scanner
- Go to the Scanner page (we recommend using a mobile device and using this in app is best)
- Allow camera access when prompted
- Position the PSA labels within the scan area (you can scan more than one at a time!)
- The system will automatically detect and read the label information
- Verify the details and make any necessary adjustments
- Set your asking price and publish the listing
Payments & Payouts
Every Monday, we process payouts through your Stripe Connect account for all items shipped and received by the previous Sunday.
Payout Process
- Payment Eligibility: Orders become eligible for payout after delivery.
- Payout Schedule: Standard payouts are processed every Monday for eligible orders from the previous week. It may take 1-4 business days for funds to arrive.
- Payment Method: Funds are transferred to your connected Stripe account, which you can set up in your Seller Profile.
- Balance Tracking: You can view your current balance and pending payouts in your Seller Dashboard.
Shipping Orders
Prompt and secure shipping is crucial for maintaining good seller ratings and customer satisfaction.
📦 Quick Packaging Reference
Raw Cards ≤ $50
Trackable letter OK
Raw Cards > $50
Bubble Mailer / Box Required
Graded Cards
Bubble Mailer / Box Required
Sealed Products
Box Required
Shipping Best Practices
- Shipping Timeline: Ship orders within 2 business days of purchase.
- Packaging: Follow our detailed packaging guidelines for each product type.
- Tracking: Always use tracking and enter the tracking number in the order management system.
- Insurance: Consider adding insurance for high-value cards. The shipping fee may not cover insurance for expensive items. Misprint is not responsible for lost or damaged items during shipping so insurance is highly recommended.
- Shipping Notifications: When you enter the tracking number, the buyer is automatically notified.
Adding Tracking Information
- Ship your order within 2 business days
- Go to your Order Management page
- Find the order in your “Sold Items” list
- Click “Add Tracking” and enter the tracking number and carrier
- The buyer will be automatically notified once tracking is added
⚠️ Tracking Enforcement Policy
To protect buyers, we automatically enforce tracking upload requirements. Please note:
- Day 2: You'll receive a warning if tracking hasn't been uploaded. You must add tracking within 2 business days.
- Day 4: If tracking is still not uploaded, the order will be automatically refunded to the buyer.
- Extension Option: After receiving the warning, you can request a one-time 2-business-day extension if needed.
Always upload tracking within 2 business days to avoid automatic order cancellation.
Shipping Fee Structure
Buyers pay a shipping fee that is passed on to you as the seller:
- $2.50 base fee per seller + $2.50 per graded/sealed item ordered
- Raw singles have no per-item fee (only the $2.50 seller base fee applies)
- Single graded card: $5.00 total shipping ($2.50 seller fee + $2.50 graded item fee)
- Multiple graded items: $2.50 seller fee + $2.50 per graded item (e.g., 3 graded cards = $10.00 shipping)
Fee Structure
Misprint charges a 7% platform fee plus 3% + $0.30 payment processing fee (handled by Stripe). This totals 10% + $0.30 per sale.
While shipping fees are passed on to you as the seller, please note that these fees are charged on the total transaction amount (including shipping). The platform fee and payment processing fees apply to both the item price and shipping fees.
Tax Reporting & Exports
Export your sales history as a CSV file for tax reporting purposes. This feature provides a detailed breakdown of all your completed transactions, including fees, shipping costs, and net payouts.
How to Export Your Data
- Go to your Order Management page
- Click the “Export” button in the header area
- Your browser will download a CSV file named
tax-export-YYYY-MM-DD.csv - Open the file in Excel, Google Sheets, or import into your tax software
What's Included
The export includes all completed transactions (both sales and purchases) with the following information:
Transaction Details:
- Transaction type (Purchase/Sale)
- Transaction date
- Card name and grading info
- Quantity sold
Financial Details:
- Item price and subtotal
- Shipping costs
- Platform and Stripe fees
- Tax amount (if applicable)
- Net payout (your proceeds)
Additional Information:
- Cashback used (for purchases)
- Total paid (for purchases)
- Refund amount and date (if refunded)
Understanding Refunds in Your Export
For Sales: If an item was refunded, the Net Payout column will show $0.00 to reflect that you ultimately received nothing for that sale.
For Purchases: The Total Paid column shows your actual out-of-pocket cost after refunds (Original Amount - Refund Amount). If you used cashback and the refund exceeded what you paid, it will show $0.00 (cost basis cannot be negative for tax purposes).
Important Tax Information
This export is provided as a convenience for your tax reporting. Misprint is not a tax advisor. Please consult with a qualified tax professional or accountant to ensure you're reporting your income correctly according to your local tax laws.
Frequently Asked Questions
How do I increase my seller level?
Seller levels are based on the number of successfully completed orders. As you deliver more orders, you'll automatically advance to higher levels. See our Seller Levels page for specific requirements for each level.
What happens if a buyer wants to return an item?
If a buyer initiates a return, you'll receive a notification. Returns are only accepted for items that are damaged, inauthentic, or significantly not as described. You'll have the opportunity to review the buyer's claim and provide feedback before a determination is made. Check our Return Policy for full details.
Can I cancel a listing after it's published?
Yes, you can cancel any listing that hasn't been purchased yet. Go to your Order Book, find the listing, and click “Cancel Listing.”
How do I set up my Stripe account for payouts?
To receive payouts, you need to connect your Stripe account. Go to your Seller Profile, click on “Connect Stripe,” and follow the instructions to set up or connect your account. You'll need to complete Stripe's identity verification to receive payouts.
Still Need Help?
Contact Seller Support
Have a specific question about selling? Our seller support team is here to help!