Added information on subscription service and updated seller terms.
Last Updated: November 10, 2025
These Terms of Service ("Terms") govern your access and use of Misprint's website, mobile app, and services (collectively, "Misprint," "we," "us," or "our"). By accessing or using Misprint, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you may not use Misprint.
Misprint operates as an online marketplace platform facilitating transactions of Pokémon and other trading cards between users (the "Service").
For most transactions on the Service ("User-to-User Transactions"), Misprint facilitates payments and logistics between buyers and sellers but is not itself the buyer or seller and is not a party to the actual sale agreement between users. Except where Misprint is explicitly identified as the buyer or seller in a given transaction, Misprint is not a party to the sale. In those User-to-User Transactions, Misprint is not the buyer or seller of items listed by users and disclaims all liability arising from such transactions. Users are solely responsible for their listings, descriptions, pricing, fulfillment, and compliance with applicable laws.
From time to time, Misprint may also buy or sell items directly (for example, when you purchase an item from a Misprint-operated account or sell cards to Misprint through a buylist or other clearly labeled program) (collectively, "Misprint Transactions"). In those cases, Misprint will be expressly identified as the buyer or seller in the listing or flow, and Misprint will be a party to the transaction, subject to any additional or different terms disclosed at the time of the Misprint Transaction.
You must be at least 18 years old to create an account and use Misprint. By creating an account, you represent and warrant that you meet this requirement.
You agree to:
Misprint reserves the right to suspend or terminate accounts at its discretion, including for violations of these Terms or other policies.
Misprint is designed to support a safe and fair marketplace. When you use Misprint as a buyer, you agree to:
Misprint may, but is not obligated to, assist in disputes between users. We encourage buyers and sellers to communicate directly in good faith to resolve issues. If a dispute cannot be resolved, users may need to seek resolution through appropriate legal channels, subject to the arbitration provisions in these Terms.
Sellers must accurately describe items, promptly fulfill orders, avoid fraudulent listings, counterfeit cards, price manipulation, or "shill" bidding. Violations may result in suspension or permanent account termination. For more, see our Seller Guide and any posted Seller Policy.
If you list items for sale on Misprint, you agree to the following additional terms:
Ownership and Rights: You may only list items you legally own and have the right to sell. You must ensure that listing and selling the item does not violate any law, contract, or third-party right.
Shipping Timeliness: Sellers must ship all confirmed orders within 2 business days of order confirmation and must package items securely to minimize the risk of damage in transit.
Non-Compliance Fees: Sellers who fail to ship a confirmed order on time or who "ghost" a sale (for example, by failing to ship or respond within a reasonable time) may be charged a no-ship / ghosting cancellation fee equal to the greater of $10 USD or 10% of the order total, deducted from current or future payouts. Misprint may also charge similar fees or withhold funds in cases of non-shipment, repeated cancellations, or other seller-fault issues, as further described in our Seller Policy.
Additional Enforcement: Misprint may, at its sole discretion, adjust your seller fee rate, downgrade your seller level, withhold payouts, or suspend your ability to sell on the platform.
This policy is not intended as punishment. At Misprint, we strive to keep fees low for everyone. When orders are refunded due to non-shipment, misrepresentation, or other issues, it creates real costs for us and undermines trust for buyers. These measures help ensure reliability and fairness across the platform.
Item Accuracy: You are responsible for ensuring the accuracy of your listings, including the card's title, condition, edition, and images.
Authenticity: You must not list or sell counterfeit cards, unlicensed products, "proxy" cards, or any other unauthorized or infringing items.
Responsiveness: Sellers must respond promptly to buyer messages or requests related to fulfillment, condition issues, or other transaction-related questions.
Return Responsibility: If a return or refund occurs due to seller fault—such as misrepresented condition, incorrect item, non-shipment, or other violations—the seller will be responsible for the cost of return shipping and may have payouts adjusted or reversed. More details are available in our Return Policy.
Disputes: Misprint may intervene in the event of a dispute and reserves the right to refund buyers and charge or withhold funds from the seller if a dispute arises from non-shipment, item misrepresentation, counterfeit items, or other violations of these Terms or our policies.
Seller Policy: Sellers must also comply with any posted Seller Policy, which may include additional requirements regarding card ownership, shipping commitments, fee structure, and complete legal terms governing seller accounts.
Failure to follow these Seller Responsibilities may result in account suspension or termination, adjustments to payouts or fees, and other enforcement actions.
Users retain ownership of their content (including photos, videos, descriptions, usernames, and other materials) but grant Misprint a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such content in connection with operating, marketing, and improving the Service.
By submitting content, you represent and warrant that you have all necessary rights to that content and that it does not infringe or violate any third-party rights or laws.
Misprint reserves the right to monitor, moderate, and remove content or activity that violates these Terms or any applicable laws, including:
You agree not to use the Service to:
All Pokémon trademarks and imagery belong to Nintendo, Game Freak, Creatures, and related entities. Other referenced brands and trademarks belong to their respective owners. Misprint operates under applicable intellectual property and fair use principles, but does not claim ownership of such third-party intellectual property.
The Service and its original content, features, and functionality (excluding user content) are owned by Misprint and are protected by copyright, trademark, and other laws.
To submit DMCA takedown requests pursuant to the Digital Millennium Copyright Act:
Please include all information required under 17 U.S.C. §512(c)(3). Misprint reserves the right to ignore incomplete or improperly formatted takedown notices. Repeat infringers may have their accounts terminated.
Payments on Misprint are processed by third-party payment processors such as Stripe and are subject to their terms, including Stripe's Connected Account Agreement. Users agree to those terms when using Misprint for transactions. Misprint does not store full payment card details.
Misprint may charge fees for transactions and other services, including but not limited to transaction fees on completed sales, payment processing fees, and shipping fees (which may be calculated based on item characteristics and destination). All applicable fees are disclosed or made available to you prior to completing a transaction, and fees are subject to change with reasonable notice.
Users are responsible for applicable taxes on transactions unless Misprint collects and remits taxes under marketplace facilitator or similar laws. All Misprint fees are generally non-refundable, except as required by law or expressly stated otherwise in our policies.
Misprint offers an optional paid membership program called "Misprint Subscription" (the "Subscription"). The Subscription provides additional benefits to members, which may include enhanced Misprint Credit earning rates, loyalty rewards, free shipping on eligible Misprint official account orders, access to member-only sales, and priority support, as described on the Subscription page and in our Subscription FAQ (collectively, the "Subscription Materials").
The specific benefits, pricing, and eligibility requirements for the Subscription are described in the Subscription Materials at the time you enroll. If there is a conflict between the Subscription Materials and these Terms, these Terms will control.
By enrolling in the Subscription, you authorize Misprint (and our payment processors) to charge you the then-current Subscription fee for the plan you select (for example, monthly or annual) on a recurring basis until you cancel. The Subscription fee amount, billing interval, and any introductory or promotional pricing will be disclosed to you at or before checkout.
From time to time, Misprint may offer a free trial period for the Subscription. If you sign up for a free trial, you will not be charged the Subscription fee until the end of the stated trial period, provided that you remain eligible for the trial. Unless otherwise specified, free trials are limited to one per user (and we may limit trials by household, payment method, or device, in our discretion). If you do not cancel before the end of the trial period, you authorize Misprint to charge your selected payment method for the applicable Subscription fee (for the monthly or annual plan you chose), and your Subscription will automatically renew on a recurring basis thereafter.
You may cancel your Subscription at any time from your account settings or by contacting us. If you cancel during a free trial, you will not be charged. If you cancel after you have been charged for a billing period, your Subscription will remain active through the end of that billing period and will not renew, but you will not receive a refund or credit for any partial period, except where required by applicable law.
Misprint Credit earned through the Subscription (including event bonuses and loyalty rewards) is promotional store credit that is non-transferable, non-cash, and may be used only on eligible purchases on Misprint. Misprint Credit is not legal tender, has no cash value, and is not redeemable for cash or withdrawal, except where required by law. Misprint Credit is typically issued after the applicable return window or promotion period closes, and your balance may be adjusted in the event of returns, cancellations, chargebacks, or suspected abuse.
Loyalty bonus Misprint Credit is earned only on eligible orders that meet the required minimum order value (for example, orders of at least $35) from participating sellers and is subject to a monthly earning cap (for example, only on the first $10,000 of eligible spend per calendar month). Current thresholds and caps are described in the Subscription Materials. Misprint may change eligible order types, minimum order amounts, earning percentages, or caps on a prospective basis.
Certain items, categories, heavily discounted products, or promotional offers may be excluded from earning Misprint Credit or from Subscription benefits (including free shipping), as described in the relevant promotion terms or at checkout. Free shipping benefits, where offered, typically apply only to eligible orders from Misprint's own official account (sometimes referred to as "Misprint Direct" or "Misprint official account") that meet the stated order minimum and are shipped to eligible regions; orders fulfilled by third-party sellers are generally not eligible for Subscription free shipping.
Misprint may add, modify, or remove Subscription features or benefits, or change Subscription pricing, on a prospective basis, including between billing periods. If we make material changes that negatively affect your Subscription or change the Subscription price, we will provide notice in accordance with these Terms, and changes will apply beginning with your next billing period. If you do not agree to the updated terms, you must cancel your Subscription before the changes take effect.
Misprint reserves the right to refuse, suspend, or terminate your Subscription (and to revoke or adjust Misprint Credit) if we reasonably believe you have violated these Terms, engaged in fraud, misuse, or abuse of the Subscription or promotions, or otherwise acted in a manner that harms Misprint, other users, or the integrity of the Subscription program.
Misprint grants users a limited, revocable, non-transferable, non-sublicensable license to download and use its mobile apps on devices that you own or control, solely for your personal, non-commercial use (unless otherwise agreed in writing).
Users acknowledge that Apple Inc. and Google LLC are not responsible for Misprint's services and have no obligation to provide maintenance or support for the Misprint app. You agree to comply with all applicable app store terms, as well as any export and sanctions regulations that may apply to your use of the app.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using Misprint, you agree to the collection and use of information in accordance with our Privacy Policy.
For more information, please review our Privacy Policy, available at /privacy-policy.
Misprint may issue warnings, temporary suspensions, permanent bans, listing restrictions, fee adjustments, or other enforcement actions depending on violation severity and history.
While Misprint may assist with disputes between users (for example, regarding condition, authenticity, or shipping issues), we are not obligated to resolve every dispute and are not a party to the underlying sale contract between buyer and seller. Our decisions regarding platform enforcement, refunds, or payouts are final for purposes of your use of the Service.
Users may appeal enforcement actions by contacting support@misprint.com.
Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") through good-faith informal negotiations with Misprint for at least 30 days after providing written notice of the Dispute.
If a Dispute is not resolved through informal negotiations, it will be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") under its applicable rules. You and Misprint agree to waive any right to a jury trial.
Arbitration will generally take place in the jurisdiction in which you reside or, if not applicable, in Wilmington, Delaware, unless otherwise agreed or required by applicable law.
To the fullest extent permitted by law, you and Misprint agree that all Disputes will be conducted only on an individual basis and not in a class, consolidated, representative, or collective action. You waive any right to participate as a plaintiff or class member in any purported class or representative proceeding.
You agree to indemnify, defend, and hold harmless Misprint, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
Misprint will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, Misprint's total liability for any claims arising out of or relating to the Service or these Terms is limited to the amount of fees you paid to Misprint within the six (6) months immediately preceding the event giving rise to the claim.
Misprint provides its services on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Misprint does not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any content or information obtained through the Service will be accurate or reliable.
Misprint reserves the right to cancel any bids, listings, or transactions and to suspend or terminate accounts for violations of these Terms, our policies, or for any other reason at our discretion, subject to applicable law.
Upon termination of your account, your right to access and use the Service will cease immediately. Certain provisions of these Terms that by their nature should survive termination (including but not limited to ownership, payment obligations, dispute resolution, limitations of liability, and indemnification) will continue to apply.
You may close your account at any time by following the instructions in your account settings or contacting support. Closing your account does not relieve you of obligations related to past transactions or these Terms that by their nature survive.
Misprint may update or modify these Terms from time to time. We will provide notice of material changes, such as by updating the "Last Updated" date at the top of this page, sending an email, or displaying a notice within the Service.
Unless otherwise stated, changes will become effective when posted. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law principles.
Subject to the arbitration provisions above, any non-arbitration claims or proceedings shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction and venue of those courts.
For questions or concerns regarding these Terms, please contact Misprint at support@misprint.com.
By using Misprint, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
For more information, you can also visit our Buyer Guide and Seller Guide.
If you have any questions about these Terms of Service, please contact us.