Initial Terms of Service for Misprint marketplace platform
Effective Date: June 27, 2025
These Terms of Service ("Terms") govern your access and use of Misprint's website, mobile app, and services (collectively, "Misprint," "we," "us," or "our"). By accessing or using Misprint, you agree to comply with and be legally bound by these Terms.
Misprint operates as a marketplace platform facilitating transactions of Pokémon trading cards between users. Misprint is not a party to transactions between buyers and sellers and disclaims all liability arising from such transactions. Users are solely responsible for their listings, descriptions, pricing, fulfillment, and compliance with applicable laws.
You must be at least 18 years old to create an account. You agree to provide accurate account information and to maintain its security. Misprint reserves the right to suspend or terminate accounts at its discretion.
Sellers must accurately describe items, promptly fulfill orders, avoid fraudulent listings, counterfeit cards, price manipulation, or "shill" bidding. Violations may result in suspension or permanent account termination. For more, see our Seller Guide.
If you list items for sale on Misprint, you agree to the following additional terms:
Shipping Timeliness: Sellers must ship all confirmed orders within 2 business days of order confirmation.
Non-Compliance Fees: Sellers who fail to ship a confirmed order on time may be charged a fee of $15 or 5% of the sale price, whichever is greater.
Additional Enforcement: Misprint may also, at its sole discretion, adjust your seller fee rate, downgrade your seller level, or suspend your ability to sell on the platform.
This policy is not intended as punishment. At Misprint, we strive to keep fees low for everyone. When orders are refunded due to non-shipment, it creates real costs for us. These measures help ensure reliability and fairness across the platform.
Item Accuracy: You are responsible for ensuring the accuracy of your listings, including the card's title, condition, edition, and images.
Authenticity: You must not list or sell counterfeit cards, unlicensed products, or "proxy" cards.
Responsiveness: Sellers must respond promptly to buyer messages or requests related to fulfillment or condition issues.
Return Responsibility: If a return or refund occurs due to seller fault—such as misrepresented condition, incorrect item, or non-shipment—the seller will be responsible for the cost of return shipping. More details are available in our Return Policy.
Disputes: Misprint may intervene in the event of a dispute and reserves the right to refund buyers and charge the seller if a dispute arises from non-shipment, item misrepresentation, or other violations.
Failure to follow these Seller Responsibilities may result in account suspension or termination.
Users retain ownership of their content but grant Misprint a worldwide, non-exclusive, royalty-free, sublicensable license to use, modify, display, and distribute content uploaded to the platform.
Misprint reserves the right to monitor and remove content violating these Terms or any applicable laws, including:
All Pokémon trademarks and imagery belong to Nintendo, Game Freak, Creatures, and related entities. Misprint operates under fair use principles. Users must not upload infringing content.
To submit DMCA takedown requests pursuant to the Digital Millennium Copyright Act:
Please include all information required under 17 U.S.C. §512(c)(3). Misprint reserves the right to ignore incomplete or improperly formatted takedown notices.
Repeat infringers may have their accounts terminated.
Payments on Misprint are processed by Stripe and are subject to Stripe's Connected Account Agreement. Users agree to Stripe's terms upon using Misprint for transactions. Misprint does not store payment details.
Misprint may charge fees for transactions, clearly disclosed at the time of listing. Users are responsible for applicable taxes unless Misprint collects taxes under marketplace facilitator laws. All fees are non-refundable.
Misprint grants users a revocable, non-transferable license to use its mobile app. Users agree that Apple and Google are not responsible for Misprint's services. The user affirms compliance with applicable app store terms and export regulations.
Misprint may issue warnings, suspensions, or permanent bans depending on violation severity. Users may appeal enforcement actions by contacting support@misprint.com.
All disputes must first undergo informal negotiation for 30 days. Unresolved disputes will proceed to binding arbitration administered by the American Arbitration Association (AAA). Users waive the right to jury trials and class actions. Arbitration location will be determined by user's jurisdiction or Wilmington, DE.
Users agree to indemnify Misprint, its affiliates, officers, employees, and agents from claims arising from their use of Misprint, violations of these Terms, or infringement of third-party rights.
Misprint will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use or inability to use its services. Liability, if any, is limited to the amount of fees paid by the user to Misprint within the last six months.
Misprint provides its services "AS IS" without warranties of any kind, including accuracy of content, uninterrupted access, or merchantability.
Misprint reserves the right to cancel any bids, listings, or transactions and to terminate accounts for violations or at its discretion. Users may close their accounts at any time, subject to certain terms surviving termination.
These Terms are governed by the laws of Delaware, excluding conflict of law principles. Any non-arbitration claims shall be litigated exclusively in state or federal courts located in Wilmington, Delaware.
For questions or concerns regarding these Terms, please contact Misprint at support@misprint.com.
By using Misprint, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
For more information, you can also visit our Buyer Guide and Seller Guide.
If you have any questions about these Terms of Service, please contact us.