How to flag wrong or missing card data, images, variants, and PSA cert mapping
A catalog issue is a problem with the underlying card data in our marketplace, not a problem with your order. Every card, set, and sealed product on Misprint lives in a shared catalog that powers search, listings, and price charts. When something in that catalog is wrong or missing, everyone who views the affected page sees the same mistake.
Catalog issues are different from order problems. If a package is late, damaged, or never arrived, that is an order issue. See our frequently asked questions for help with buying, selling, and shipping. This page is only about fixing the card data itself.
If any of the following look wrong on a card or product page, we want to know:
A wrong photo is one of the most common reports, and it is usually a separate issue from the card's identity or mapping. The card page may name the correct card while showing a photo of a different card, rarity, or variant. You can still report it the same way, and it helps to mention that only the image looks wrong.
If a scan of your own card matched to the wrong entry, start with our card scanner troubleshooting guide, then report the underlying catalog issue here if the card data itself is wrong.
Report catalog issues through our contact form. Choose the "Missing card or listing" category so your report reaches the team that maintains the catalog. Use that same category for any of the issue types above, even when the card already exists and only the data or image is wrong.
Being specific speeds things up. One clear report about one card is far easier to act on than a general note that "some cards look wrong."
Include as much of the following as you can. The more detail you provide, the faster we can find and fix the right entry:
For a full walkthrough of what makes a report easy to act on, see our contact support checklist. If your report is about a graded card, our card grading guide explains grading companies and cert numbers, which helps us confirm the correct mapping.
Our team reviews each report, confirms the correct card data against trusted sources, and updates the catalog. Because the catalog is shared, a single fix corrects the card page for every buyer and seller, not just the person who reported it.
Some corrections, such as adding a brand-new variant or sealed product, take longer than a simple relabel because they may require sourcing images and pricing data. We appreciate your patience and your reports.
Our support team is here to help you report and resolve any catalog issue.
Contact Support