How to change your login email and regain access if you can no longer sign in
Your email address is simply the login for your Misprint account. Whether you update it yourself or ask support for help, everything tied to your account stays exactly where it is. This guide walks through changing your email and recovering access when you can no longer reach your old inbox.
If you can still sign in, you can update your email yourself in a couple of minutes:
Once verified, your new email becomes your login right away. If your account also has a phone number attached, see our phone verification guide for how that works.
No problem. If you can't receive mail at your old address, our support team can help you regain access. Reach out through our contact form and include:
To protect your account, we'll ask you to complete an identity verification step before making any changes.
Yes. Once you've completed identity verification, our support team can confirm your current email or update the login email on your account for you. This is the recommended path whenever you can no longer access your old inbox to verify a self-service change.
Your email is the key to your account, so changing it is a sensitive action. Identity verification confirms that the request is genuinely coming from you and not someone trying to take over your account.
This step protects your orders, balances, and personal information from account takeover. We'd rather add a few minutes to the process than risk your account falling into the wrong hands.
Nothing moves and nothing is lost. Your email is just the login, so changing it keeps everything on the same account:
You simply sign in with your new email from now on. There's no separate account to migrate.
It happens, often when someone signs up with a second email instead of updating the first. If you have two accounts, please contact support and let us know both usernames or emails and which account you'd like to keep. After identity verification, we'll help you sort it out so your activity lives in one place. You can find more common account questions in our frequently asked questions.
Our support team is here to help you update your email or recover access to your account.
Contact Support