Buyers count on every order shipping. If an order is cancelled or refunded because it did not ship, a fee can apply. Here is how it works and how to avoid it.
The greater of $10 or 10% of the refunded amount, up to $250.
Each month you get some free warnings before the fee starts. The count resets on the first of the month (UTC).
If our own catalog matched the wrong card to your listing, there is no fee.
Ship within 2 business days, upload tracking, answer buyer messages, and take a vacation break instead of leaving orders open. See the Shipping policy and Account restrictions.
From the payment method on file. We use your verified bank account if that is your default, otherwise your card. If you have none, it is recorded as unpaid.
No. Misprint's own account is never charged.
In the Seller fee schedule.