Vacation mode hides your listings and bids without cancelling them. Sometimes we turn it on for you. Here is why.
When a Level 1 seller makes their first sale, we pause their other listings until that order ships. It protects buyers on new accounts.
As soon as you buy a label, add tracking, or the order is delivered, your listings come back. You cannot turn vacation off by hand until then. If a first sale is refunded it does not count, so your next sale is held again.
If you have active listings or bids and have not been seen for 23 days, we email a warning. If you are still away at 30 days, and at least a week after the warning, we switch on vacation mode. Come back and turn it off when you are ready. This needs a verified email and can happen to any account with active orders, not only sellers.
If the card on file is declined, we turn on vacation mode. That pauses your bids and hides your listings too. To resume, add a different payment method or set another one as your default, then turn vacation off. You cannot resume with the same card.
No. They are hidden and return when vacation ends.
Your first sale shipped, which lifts the hold.
Stay active on your account, or cancel listings and bids you no longer want.