Misprint pays sellers through Stripe. This guide covers setting up your payout account, choosing how you get paid, when money arrives, and what to check when a payout is missing.
Cash sent to your bank account. Transfers arrive about 1 to 4 business days after a payout run.
Get paid in store credit with a 5% bonus on each payout. The credit is spent on Misprint and cannot be withdrawn as cash. See the store credit program.
Both options need Stripe setup. If you want cash, make sure your payout method in your Seller Profile is set to Stripe.
Using the mobile app? Stripe setup opens in your phone's browser, and the app will not refresh on its own. Come back and tap the completion button. ID verification works best in a regular browser rather than inside the app.
Tax questions? See seller tax reporting.
| Seller | Funds become eligible |
|---|---|
| Level 1 and 2 | 24 hours after the order is marked delivered |
| Level 3 and above | As soon as the order is marked delivered |
| Seller Rewards Tier 3 | The day after you generate a Misprint shipping label, once the carrier has scanned the package. Otherwise, when the order is marked delivered |
| Seller Rewards Tier 4 | Once the carrier has scanned a package you shipped with a Misprint label, paid on the next daily reward run. Otherwise, when the order is marked delivered |
| Seller Rewards penalty tiers | 7 days after the order is marked delivered |
Eligible funds are sent on the next payout run. Standard payout runs happen on Mondays, Wednesdays, and Fridays in the afternoon Eastern time, and Tier 3 and Tier 4 sellers also get runs every day, around 9 to 10am and 4 to 5pm Eastern depending on daylight saving. Stripe bank transfers then take about 1 to 4 business days. Reward tiers are explained in Seller Rewards, and you can estimate what you will receive with the payout breakdown.
For most sellers, payouts follow delivery, not the sale or the label. Tier 3 and Tier 4 sellers can be paid before delivery on orders shipped with a Misprint label, after the carrier's first scan, up to their early payout limit (20% of their sales in the last 6 months). A Letter under $50 is paid 72 hours after its label is created if no scan shows up, and anything beyond the limit is paid on delivery. Orders you ship with your own label pay on delivery. For letters that do not show a delivery scan, see letter tracking explained. Orders can take longer to mark delivered, and payouts follow.
Still stuck? Use our contact support checklist so we can help faster.
Payouts are tied to delivery. Once an order is marked delivered, its funds become eligible and are sent on the next payout run, which happens on Mondays, Wednesdays, and Fridays. Stripe bank transfers then take about 1 to 4 business days to arrive. Sellers on Level 1 or 2 wait an extra 24 hours after delivery. Sellers on Seller Rewards Tier 3 or 4 can be paid before delivery when they ship with a Misprint label, once the carrier has scanned the package, and sellers in a penalty tier wait 7 days after delivery.
The most common reasons are: your Stripe account is not fully set up, your identity is not verified, a buyer has an open refund or cancel request (payouts also wait 48 hours after it is resolved), the order was recently delivered and has not reached the next payout run, or the payout is under review. See the checklist on this page.
Our team has temporarily paused the payout on that order while we review it. You will see it listed as under review in your seller balance. Contact support and we will let you know what is needed.
No. If you choose Misprint store credit as your payout method, you receive a 5% bonus on each payout, and the credit is spent on Misprint purchases. It cannot be withdrawn to a bank account. Choose Stripe if you want cash.
Yes. You complete the same Stripe setup either way so we can collect the tax information we are required to have. Store credit sellers are simply paid in credit instead of to a bank account.
Open your Seller Profile and change your payout method. The change applies to future payouts.